What is Jio PUK Code & How to Unblock Sim Using Jio PUK Code!

Oh no, SIM blocked! Don’t panic if you find yourself locked out of your Jio mobile network after too many wrong PIN attempts. Jio has you covered with a special 8-digit Personal Unblocking Key, also known as a PUK code. This code can unblock a blocked SIM card and get you reconnected. Mobile phones play a big role in our daily routines, so regaining access quickly is a top priority. So, in this post, we will explore how to obtain your unique Jio PUK code, understand when you need it. Walk through the steps to unblock your SIM card using this handy security feature to know how PUK code can save your SIM card from the hassle of a blocked SIM. Check out Amazon’s Upcoming Sale in 2024!

How to Unblock a Sim Using Jio PUK Code?

Unlocking a PUK-blocked Jio number is a fairly simple process. There are a few easy methods you can try if you are unable to unlock the SIM using the PUK code. Remember, do not guess the PUK code, as ten incorrect attempts will permanently disable your Jio SIM. Your Jio SIM card will get blocked if you mistakenly enter the wrong PIN code three times in a row. This is a security feature that protects your SIM from unauthorized use. To unblock your Jio SIM card, use these different methods.

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Methods to get Jio Sim PUK code

1. Through Website Jio.com

Forgotten your Jio sim PUK code? Do not worry; you can easily retrieve it online through the Jio website. This convenient process allows you to regain access to your blocked SIM card from the comfort of your home. Follow these simple steps to get your Jio PUK number.

  1. Go to www.jio.com and search for “self-care lost login.”
  2. Select the “PUK Code” option from the search results.
  3. You will be directed to a login page. Enter your 10-digit Jio phone number.
  4. Complete the verification process by following the instructions.
  5. Your unique 8-digit Jio PUK code will be displayed on completion.

2. Through App

The MyJio app offers another quick way to access your Jio PUK online. Just download the app, log in, and follow these simple steps to retrieve your SIM unlock code:

  1. Download and open the MyJio app on your device.
  2. Log in with your Jio SIM credentials.
  3. Tap on the “Help” option.
  4. Search for “PUK” in the search bar.
  5. Login with your registered Jio mobile number.
  6. Follow the prompts to retrieve your PUK code.

3. Offline

If you prefer speaking to a live agent, you can also retrieve your Jio PUK code offline by calling customer support. Here are some steps you need to follow.

  1. Call the Jio customer care number 18008899999 from your phone dialer app.
  2. Wait on line to connect with a Jio executive.
  3. Request the representative to provide your SIM card’s PUK code.
  4. Verify your identity by providing personal details like address and father’s name when prompted.
  5. Once verified, the executive will share your unique 8-digit PUK code.
  6. Use the PUK code to unlock your SIM and set a new 4-digit PIN if asked.
  7. Disable PIN verification on reboot in your phone’s settings.

4. Through SMS

If you do not prefer direct calling, then the fastest and most direct method is retrieving your Jio PUK code right through SMS. Just follow these simple steps:

  1. Open the phone dialer app on your mobile device.
  2. Dial the Jio USSD code *121# and press the call button.
  3. This will open the Jio self-care menu. Navigate to the PUK code request option.
  4. When prompted, enter your 10-digit Jio mobile number registered with the SIM.
  5. Verify your identity by providing additional account details if asked.
  6. After successful verification, Jio will send an SMS to your number.
  7. Note down this PUK number to use when prompted after inserting your blocked SIM.
  8. Follow the steps to enter the SMS-received PUK code and set a new PIN.

Your Jio SIM will now be unlocked and ready to use. The SMS process provides fast and direct access to retrieving your Jio PUK code without having to contact customer support.

5. Online Method:

Reaching out to Jio customer support via email is another convenient way to get your Jio PUK code online. If you are unable to retrieve your Jio PUK code through offline methods, don’t worry; you still have a convenient online method. Reaching out to Jio customer support via email is one simple way to get your PUK code digitally. While calling customer service or using SMS may be faster, the email method provides another alternative if you need to unlock your SIM card.

  1. Open your email app on your phone or browser.
  2. Compose a new email to care@jio.com.
  3. Request your Jio PUK code in the email.
  4. Provide a government-issued ID when asked to verify identity.
  5. Jio support will email your 8-digit PUK code after confirmation.
  6. Use the code to unlock your blocked SIM card.

The PUK code is an essential security feature for unlocking a blocked Jio SIM card. This 8-digit number is a master key to re-enable your SIM if you enter the wrong PIN multiple times. You can retrieve your unique Jio PUK code through various convenient methods – online via the website or app, offline by calling support, or directly through SMS. Just be sure not to guess the code, as you only have ten attempts before permanent disabling. With the proper PUK number, you can easily regain access to mobile service after a locked SIM. This handy backup unlock code is important in Jio, which gives you a simple way to reconnect.


Q1. What is the PUK code of Jio SIM?
Ans. The PUK code of a Jio SIM is an 8-digit number used to unblock a SIM card that has been locked due to entering an incorrect PIN multiple times. It is a secure code assigned by Jio to each SIM card.

Q2. How many failed attempts at the PUK disable a SIM card?
Ans. A Jio SIM card will get permanently disabled if the PUK code is incorrectly entered ten times consecutively. So, you have ten chances to enter the PUK code correctly before the SIM is disabled.

Q3. What is the full form of the PUK code?
Ans. PUK stands for Personal Unblocking Key. It is an 8-digit unlocking code required to unblock a locked SIM card. The PUK code is unique to each SIM and allows you to reset your PIN and re-enable a blocked SIM.

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