Frequently Asked Questions (FAQs)

  • Questions related to downloading of extension:

  • What if I am getting an error while downloading the extension?

    Update your Google Chrome to the latest version or try reinstalling the chrome.

  • Questions related to Cash back:

  • Is it safe to provide my mobile number?

    Yes, we need your mobile number to provide you with the recharge as cashback. We do not disclose any personal details you provide to us.

  • How much will be the cash back amount?

    It depends on various factors like your purchased amount, items and the site. Please CLICK HERE for more details regarding the cash back structure.

  • What could be the possibilities of my order not getting tracked?

    One of the possible reasons maybe that you might be having another conflicting shopping extension installed on chrome. In that case, we recommend you to disable one of the extensions.

  • What should I do if my order do not get tracked?

    In case your order do not get tracked, please drop a mail at cb@flipshope.com with your order confirmation E-mail and mobile number. We will get back to you as soon as possible.

  • Do I have to click on “get cash back” button under Flipshope icon every time I purchase something?

    For most of the sites, the answer is NO. But it is advisable to click the “get cash back” button just before the purchase to ensure that your order is being tracked. We do not track “Myntra” orders without the “get cash back” button being clicked before purchase.

  • When will I get the cash back?

    You will get the cash back after the cancellation period gets over i.e. approximately 2 months after the purchase depending on the site.

  • What if my cash back amount is large?

    In that case, you will get a call or an email from us regarding your preferred method to get the cashback.

  • What if I want the cash back (recharge) on another mobile number?

    Drop an email from your registered email ID to us at cb@flipshope.com with your mobile number and other relevant details.

  • Questions related to Yureka Sale:

  • How can I check out myself so that Flipshope only adds Yureka to my cart?

    Choose the option: “Add to my cart. I’ll checkout myself” under the option: “What do you exactly want?” while filling the form and click Save.

  • What if I want to cancel my registration with Flipshope after registering for Yureka sale?

    Go to Yureka form and click the "Reset" button.

  • What if cash on delivery is not available in my region?

    In that case you need to choose the “Amazon wallet balance” option while filling the form. Click HERE to know more about wallet balance.

  • Amazon Account password:

  • Why do I need to provide my Amazon password?

    Amazon requires you to re-login if your last login is more than 10 minutes long, for this reason we need your password to login into your account at the time of checkout.

  • What if I do not want to provide my password?

    We suggest you to log out and log in again, 7-8 minutes before the sale starts. But we recommend you to provide us with the password, because if you land into the wait list somehow then we won’t be able to checkout and place the order for you.

  • Is it safe to provide my password?

    Yes, it is 100% safe to provide us with the password. The reasons are as follows:

    1. We do not send or save your password to our servers, instead we save your password locally on your computer itself, similar to what chrome does. You can confirm the same by submitting the form in offline mode after disconnecting the internet.
    2. We also encrypt your password before storing it locally so that it is not visible to anyone.

  • Amazon Wallet:

  • What is Amazon wallet?

    You need to add money using Amazon “e-gift voucher” to your account. You can read more about Amazon wallet from HERE

  • What is e-gift voucher?

    E-gift voucher is equivalent to e-money for Amazon. You can purchase and use the gift voucher to purchase anything from Amazon website. You can purchase e-gift vouchers from HERE